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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Boomerang Bet Casino, including creating an account, playing games, making payments and using related services. Please read them carefully before registering or depositing funds. By using the website, you confirm that you understand and accept these Terms, together with any additional rules displayed for particular games, promotions or services.
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1. General terms and eligibility
These Terms & Conditions apply to your use of Boomerang Bet Casino and any website, application, account facility or related service made available by the operator. They should be read together with the Privacy Policy, Responsible Gambling information, game rules and any promotional terms that apply to a particular offer. If there is a conflict between these Terms and specific game or promotion rules, the specific rules may apply to that game or offer.
In this article
You may use the service only if you are at least 18 years old and are legally permitted to access online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Access may not be available in every Australian state or territory, or in every other location. You must not use the service if doing so would breach any law, court order, licence condition or other restriction that applies to you.
When you create an account, you must provide information that is accurate, complete and current. You must update your details if they change. An account is personal to you and must not be sold, transferred, lent or made available to another person. You are responsible for keeping your username, password and other security information confidential. Tell the operator as soon as possible if you suspect that your account has been accessed without permission.
- You must use only one personal account unless the operator has expressly approved otherwise.
- You must not register or play on behalf of another person.
- You must not use funds belonging to another person or use payment methods without proper authorisation.
- You must not allow a person who is under 18 to access your account or use the service.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
2. Account checks, deposits and withdrawals
The operator may carry out identity, age, address, payment and other verification checks before or after an account is opened. You agree to provide documents or information reasonably required for these checks. Information may be checked against independent sources where permitted by law. Until verification is completed, access to some services may be restricted, and a transaction or account may be placed on hold where this is necessary for security, compliance or responsible gambling purposes.
You must use a payment method held in your own name or otherwise authorised for your use. Deposits must be made honestly and for the purpose of using the services. The operator may reject, reverse or review a transaction where it appears unusual, unauthorised, incorrectly processed or connected with prohibited activity. You should check the payment information shown on the website before confirming a transaction.
Withdrawals may be subject to account verification, payment checks, applicable game or promotional rules and legal requirements. A withdrawal may need to be returned through an appropriate payment method or processed using another method selected by the operator. Processing times can vary because of verification, banking providers, payment networks, weekends, public holidays and circumstances outside the operator’s reasonable control. Any applicable fees, currency conversion costs or limits will be shown where relevant.
You are responsible for entering correct payment details and for checking your account balance and transaction history. If you believe a transaction is incorrect, unauthorised or missing, notify the operator through the available support process as soon as reasonably possible. The operator may correct clear errors, including incorrect balances, duplicate transactions, technical errors or payments made in error.
Account suspension and closure
The operator may suspend, restrict or close an account where this is necessary to protect the service, comply with legal obligations, investigate suspected fraud or unusual activity, verify information, enforce these Terms, manage responsible gambling concerns or address a security risk. Where appropriate and legally permitted, you may be told the reason for an action. You must not open a new account to avoid a restriction or closure.
3. Games, bets and promotions
Games must be used in accordance with the rules displayed for the relevant game. Before playing, you should review information about the game, including any minimum or maximum stake, available features, settlement method and other applicable conditions. A bet or game transaction may be treated as accepted when it is recorded by the operator’s system, subject to the rules of that game and any applicable law.
The operator aims to provide an accurate and reliable service, but technical or communication issues can occur. If a game is interrupted, a transaction is duplicated or a result appears incorrect, the operator may investigate the event and take reasonable steps to correct the position. Where a game result or transaction has been affected by a clear system error, it may be cancelled, adjusted or settled in accordance with the relevant game rules and applicable law.
Any promotion, bonus, reward, tournament or other special offer is subject to separate terms. Those terms may include eligibility requirements, participation instructions, time limits, wagering or playthrough conditions, excluded games, maximum values, withdrawal rules and other restrictions. You should read the applicable offer terms before accepting or using a promotion. If an offer is unavailable to you or has been applied in error, the operator may remove or correct it.
You must not exploit an error, loophole or technical fault, or use a strategy designed to obtain an unfair promotional advantage. This includes creating multiple accounts, coordinating with other players, using automated software, manipulating game functions or providing misleading information. The operator may cancel affected transactions, remove related rewards, restrict an account or take other action permitted by law.
- Only confirmed transactions recorded by the system will be considered when reviewing an account.
- Displayed game information may be updated from time to time without changing the rules that apply to a completed transaction.
- You should not assume that a displayed balance or reward is available for withdrawal until all applicable conditions have been met.
- If you do not understand a game or offer, do not participate until you have read the relevant information.
4. Responsible gambling, privacy and acceptable use
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only play with money you can afford to lose, set personal limits and take regular breaks. Do not chase losses, gamble when distressed or borrow money to play. The responsible gambling tools and information available through the website may help you manage your activity.
You may ask for assistance with account limits, breaks, self-exclusion or other safer gambling measures through the support options made available on the website. A self-exclusion or restriction request may limit access to your account and related services for the selected period. You must not attempt to bypass a restriction by creating another account or using another person’s account. If gambling is affecting your wellbeing, relationships or finances, consider seeking independent professional support.
Personal information is handled in accordance with the Privacy Policy and applicable privacy laws. The operator may collect and use information needed to provide the service, verify identity and age, process payments, meet legal and compliance obligations, prevent fraud, manage risk, improve the website and respond to enquiries. Information may be shared with service providers, payment providers, verification services, professional advisers or authorities where permitted or required by law.
You must use the website respectfully and lawfully. You must not interfere with its operation, introduce malicious code, attempt to access restricted systems, scrape or copy material without permission, impersonate another person, transmit offensive or unlawful content, or use the service to threaten, harass or deceive others. The operator may remove content, limit access or report conduct where appropriate.
5. Website access, liability and changes
The website and its content are provided for general information and service access. The operator may change, suspend or withdraw a feature, game, payment option or part of the website at any time where reasonably necessary. Access may be affected by maintenance, technical faults, internet services, device issues, cyber incidents or events outside the operator’s reasonable control. You should keep your device, software and account credentials secure.
To the extent permitted by law, the operator is not responsible for loss caused by your failure to follow these Terms, unauthorised access resulting from your security practices, inaccurate information supplied by you, interruption outside the operator’s reasonable control, or use of the service in a prohibited location. Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
The operator may update these Terms from time to time to reflect changes to the service, law, technology, security requirements or business practices. The current version will be made available on the website, with the latest update date shown where applicable. You should review the Terms regularly. Continuing to use the service after an updated version takes effect indicates acceptance of the revised Terms, unless the law requires another process.
If you have a question or complaint about your account, a transaction or the service, use the support channel provided on the website and include enough information for the matter to be reviewed. Complaints may be investigated under the operator’s internal process, and additional dispute or review options may apply under relevant Australian requirements. These Terms are subject to the laws that apply to the service and your use of it, and any dispute will be handled by a court or authorised dispute process with appropriate jurisdiction.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These Terms, together with the documents referred to in them, form the agreement governing your use of Boomerang Bet Casino.
