Privacy Policy

1. Information we may collect

When you use an online casino website, different types of information may be collected or provided. The information handled by Boomerang Bet Casino depends on how you interact with the website, the services you use and the checks that are required. Some information is supplied directly by you, while other information is generated automatically when you use the site.

In this article

1. Information we may collect 2. How information may be used 3. Sharing and protecting personal information 4. Cookies, marketing and retention 5. Your privacy rights and how to contact us

Account information, such as your name, date of birth, username, password, contact details and account preferences.
Identity and verification information, including documents or details needed to confirm your identity, age, location or eligibility to use the services.
Payment and transaction records, such as deposits, withdrawals, payment method details, transaction history and related account records. Payment information may also be processed by external payment providers.
Communications and support information, including messages, requests, feedback, complaints and information you provide when seeking assistance.
Technical information, such as your IP address, browser type, operating system, device identifiers, language settings, approximate location and information about how your device connects to the website.
Usage information, including pages viewed, links selected, session activity, login details, preferences and interactions with website features.
Cookie and similar technology information, which may help remember settings, maintain sessions, improve performance and understand general website usage.

Please avoid providing information that is not needed for your account or request. You should also keep your login details secure and notify support if you believe that your account or personal information has been accessed without permission.

2. How information may be used

Personal information may be used to operate and administer the website and to provide the services requested by players. The purpose for collecting or using information will depend on the circumstances. We seek to use information in a fair and relevant way and not for purposes that are unrelated to the reason it was collected, unless another lawful basis or a legal requirement applies.

To create, maintain and manage player accounts.
To process deposits, withdrawals and other account transactions.
To verify identity, age, account ownership and eligibility.
To carry out security, anti-fraud, anti-money-laundering and risk management checks.
To provide customer support, respond to enquiries and resolve complaints or technical issues.
To personalise account features, remember preferences and improve the website and its services.
To monitor website performance, detect misuse and protect the security, integrity and availability of the platform.
To meet legal, regulatory, tax, accounting, record-keeping and responsible gambling obligations that apply to the services.
To send service messages, account notices and other communications needed to administer an account.
To send marketing communications where permitted and where the required consent or other lawful permission has been obtained.

You can generally choose whether to receive promotional communications. Service and security messages may still be sent where they are necessary for your account or for the safe operation of the website. Marketing preferences can be changed by using an available unsubscribe option or by contacting the privacy support address set out below.

3. Sharing and protecting personal information

Personal information may be shared where it is reasonably needed to operate the website, provide a requested service, protect players and the platform, or meet a legal obligation. Information is not intended to be shared more widely than necessary for the relevant purpose.

Service providers that support hosting, technology, customer service, identity verification, payment processing, fraud prevention, analytics, communications or security.
Professional advisers, auditors or similar parties where their assistance is required for legitimate business or compliance purposes.
Authorities, courts or other authorised parties where disclosure is required or permitted by law, or where it is necessary to investigate suspected fraud, unlawful activity or a serious security issue.
A successor or related party involved in a business restructure, transfer or sale, subject to appropriate handling of personal information.

External providers may process information in Australia or in another country, depending on the services they provide and their operating arrangements. Where information is handled by another organisation, appropriate contractual, technical or organisational measures may be used to support its protection. Players should also review the privacy information of third-party services they choose to use, including payment or social media services, because those services may handle information under their own terms.

Reasonable security measures may include access controls, authentication procedures, monitoring, encryption where appropriate, secure systems and staff or provider obligations to protect information. No website, internet connection or electronic storage system can be guaranteed to be completely secure. If a security incident affects personal information, appropriate steps may be taken to investigate, contain and respond to it, including notification where required.

4. Cookies, marketing and retention

Cookies and similar technologies

Cookies are small text files or similar technologies stored on a device when a website is visited. They may be used to keep a player signed in, remember language or other preferences, support security, maintain a session, measure website performance and understand how features are used. Some cookies may be placed by service providers that help operate analytics, advertising, security or other website functions.

Players can manage or restrict cookies through their browser settings. Disabling some cookies may affect sign-in, security, navigation or the availability of particular website features. Browser settings may also allow you to delete cookies that have already been stored. The choices available depend on the browser and device being used.

Marketing communications

Where marketing communications are sent, they may include information about services, features, promotions or other updates that may be relevant to players. Marketing preferences can be changed at any time. You can use the unsubscribe facility in a marketing message, adjust available account settings or contact support@boomerang-bet-casino.best to withdraw consent to marketing. Withdrawing marketing consent does not affect the lawfulness of processing carried out before the withdrawal, and it does not necessarily stop essential service or security communications.

Retention of information

Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, dispute handling, security, fraud prevention and business records. When information is no longer needed, it may be securely deleted, destroyed, anonymised or de-identified where appropriate.

Closing an account does not always mean that all information can be deleted immediately. Some records must be kept for a period required by law, including records relating to identity checks, transactions, security, compliance, disputes or responsible gambling obligations. The length of time information is retained depends on the type of record and the circumstances.

5. Your privacy rights and how to contact us

Depending on the circumstances and the privacy laws that apply, players may have rights concerning their personal information. These rights can include asking for access to information held about you, requesting correction of inaccurate or incomplete information, asking for deletion of information, and withdrawing consent where processing is based on consent. Other rights may also be available, such as objecting to certain processing or asking for a restriction on how information is used.

Making a privacy request

To exercise your data rights, request access, ask for correction or deletion, or withdraw consent to marketing, contact support@boomerang-bet-casino.best. Please describe your request clearly and include enough information to help identify the relevant account or records. We may need to verify your identity before responding so that personal information is not disclosed to the wrong person.

Access: ask for a copy of personal information held about you and, where appropriate, information about how it is used.
Correction: ask for inaccurate, incomplete or out-of-date information to be corrected.
Deletion: ask for personal information to be deleted where there is no continuing lawful or necessary reason to retain it.
Marketing consent: withdraw consent to promotional communications or ask for your marketing preferences to be updated.
Questions or complaints: contact the same address if you have a concern about the handling of your personal information or wish to ask for an explanation.

A request may be refused, limited or delayed where this is permitted by law, including where information must be retained for legal, security, fraud prevention, dispute resolution or other legitimate purposes. If deletion is not possible, the information may be retained securely and used only for the applicable purpose. We aim to respond to valid requests within a reasonable period and may explain any steps needed to complete the request.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The latest version published on the website will apply from its stated date. Players should review this page periodically, particularly before continuing to use the services after a significant change.

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